Remote SMB General Manager - Growth & P&L

Toptal; United States; Remote; USD 230,000 - 320,000; Full time

Job summary

Toptal is seeking a General Manager for SMB to own strategy, growth, and profitability with full P&L and budget authority. You will drive client acquisition, retention, and expansion while scaling inbound and outbound efforts.

You will lead a high-energy sales organization, build partnerships, and invest in AI-based services to grow revenue across the SMB segment in a remote US-based role.

Qualifications

• Bachelor’s degree is required. An MBA or a master’s degree in engineering, computer science, physics, or mathematics is preferred.
• 12+ years of B2B commercial experience, including SaaS or services sales.
• 5+ years leading sales and account management teams, including experience managing managers.
• Experience leading both new-client acquisition and account management, with evidence of improving conversion, retention, and expansion.
• Strong analytical judgment and ability to manage high-volume sales.
• Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and travel.

Responsibilities

• Set and execute the SMB strategy with clear financial objectives, priorities, and investment choices.
• Own the P&L and budget. Be accountable for revenue, profitability, and spending.
• Improve conversion from first contact to first engagement.
• Grow and retain the client base with proactive account management.
• Build outbound sales and targeted marketing initiatives.
• Activate partnerships to create qualified demand and revenue.
• Expand adoption of services and AI-based solutions to upsell and cross-sell.
• Build a high-performing sales organization with strong coaching and performance management.
• Match capacity and coverage to work through effective planning.
• Run the business with reliable evidence and forecasts.

Skills

Sales leadership

P&L management

SaaS sales

Outbound sales

Partnership development

Analytical judgment

Education

Bachelor’s degree

MBA preferred

Master’s degree in engineering, computer science, physics, or mathematics preferred

Job description

Toptal is seeking a General Manager for SMB to own strategy, growth, and profitability with full P&L and budget authority. You will drive client acquisition, retention, and expansion while scaling inbound and outbound efforts.

You will lead a high-energy sales organization, build partnerships, and invest in AI-based services to grow revenue across the SMB segment in a remote US-based role.