Remote SMB Sales Leader: Inbound Growth & Coaching

Job4Travelers; Wilmington (NC); Remote; USD 120,000 - 180,000; Full time

Job summary

Toptal is seeking an experienced SMB Sales Manager to lead and coach a team of Client Advisors, driving growth from inbound inquiries with a consultative, high-velocity approach. You will ensure strong discovery, qualification, and portfolio selling across Toptal’s full offering, owning client relationships from first contact to close.

You will hire, onboard, and develop talent, improve conversion, and partner with cross-functional teams to maintain best-in-class service.

Qualifications

• Bachelor's degree required.
• 3+ years in business-to-business sales.
• 1–2 years of direct leadership of inbound/inside sales teams.

Responsibilities

• Coach Client Advisors on discovery, qualification, portfolio selling, and deal management.
• Develop live and recorded calls, identify changes to improve results, run role-plays and provide actionable feedback.
• Hire and build Client Advisors based on core competencies and sales potential.
• Own and refine the inbound playbook using data to keep it current and effective.
• Manage performance and onboarding for new Client Advisors, ensuring ramp milestones are met.
• Support career development and succession planning for Client Advisors.

Skills

B2B sales

Leadership

Coaching

Education

Bachelor's degree

Tools

CRM tools

AI-assisted call review

Conversation intelligence

Job description

Toptal is seeking an experienced SMB Sales Manager to lead and coach a team of Client Advisors, driving growth from inbound inquiries with a consultative, high-velocity approach. You will ensure strong discovery, qualification, and portfolio selling across Toptal’s full offering, owning client relationships from first contact to close.

You will hire, onboard, and develop talent, improve conversion, and partner with cross-functional teams to maintain best-in-class service.