Remote SMB Channel Account Director

Tech Sales Jobs; San Francisco (CA); Remote; USD 170,000 - 210,000; Full time

Benefits offered by this job

Equity

Job summary

Rippling is seeking a pragmatic, growth‑minded Director of Account Management to lead our remote US SMB Channel team. You will coach and develop Account Managers, staff and direct teams to achieve growth, margin, and customer retention goals, and manage key lifecycle events for customers across channel segments.

You will hire, train, set pace, and develop clear goals with quotas to expand revenue. The role demands strong leadership, analytical skills, and a hands‑on approach to cross‑functional

Qualifications

• 5+ years scaling and leading a client-facing sales or account management team in a fast-paced environment.
• Proven track record of hitting quotas and driving revenue growth.
• Strong leadership, hiring, training, and pace-setting capabilities.
• Excellent communication, collaboration, and strategic thinking for cross-functional teams.

Responsibilities

• Build and lead SMB Channel Account Management teams that meet or exceed quota.
• Define key lifecycle events for the SMB segment and track outcomes across three verticals.
• Provide leadership and direction including hiring, training, and performance management.
• Develop targeted goals and quotas to expand revenue opportunities and monitor KPIs.
• Refine go-to-market strategy and collaborate with leadership to execute initiatives.

Skills

Leadership

Sales leadership

People management

Analytical skills

Effective communicator

Go-to-market strategy

Job description

Rippling is seeking a pragmatic, growth‑minded Director of Account Management to lead our remote US SMB Channel team. You will coach and develop Account Managers, staff and direct teams to achieve growth, margin, and customer retention goals, and manage key lifecycle events for customers across channel segments.

You will hire, train, set pace, and develop clear goals with quotas to expand revenue. The role demands strong leadership, analytical skills, and a hands‑on approach to cross‑functional