Remote Site Reliability Engineer for Automation

Humana Inc

Wisconsin

Remote

USD 81,000 - 110,000

Full time

3 days ago

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Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Job summary

Humana Inc. is seeking a Site Reliability Engineer to ensure reliability, scalability, and performance of automation platforms. You will support production automation across domains like RPA and infrastructure automation, focusing on operational excellence and incident management.

The role collaborates with development teams to enhance system reliability and deploys automation to reduce manual effort. Remote work with occasional travel is possible, with a 40-hour work week and competitive pay.

Qualifications

Bachelor's degree in computer science, information technology, engineering, or a related field.
2+ years of experience in Site Reliability Engineering, Systems Engineering, DevOps, Application Support, or a related technical role.
Experience supporting production applications, platforms, or automation frameworks in a large-scale enterprise environment.
Strong understanding of system reliability, monitoring, alerting, incident management, and root cause analysis.
Experience with software testing, quality assurance, configuration management, and production deployments.
Knowledge of CI/CD pipelines, source code management, and release management best practices.
Experience with automation technologies, scripting, or infrastructure-as-code tools (e.g., Ansible, PowerShell, Python, Terraform, RPA, Selenium or any automation technologies).
Familiarity with production support methodologies and/or cloud platforms, distributed systems.
Ability to identify performance bottlenecks, implement reliability improvements, and mitigate operational risks.
Experience establishing and maintaining controls across test and production environments.
Strong troubleshooting, analytical, and problem-solving skills with the ability to work independently in ambiguous situations.
Excellent communication and collaboration skills with cross-functional engineering and operations teams.
Passion for continuous improvement and enhancing the reliability and scalability of critical business systems.

Responsibilities

Monitor and maintain the health, availability, and performance of automation platforms and production services.
Lead incident response, troubleshooting, and root cause investigations to minimize service disruptions.
Improve observability through monitoring, alerting, dashboards, and operational reporting.
Partner with development teams to enhance system reliability, scalability, and operational readiness.
Support deployment, testing, configuration, and release activities across automation solutions.
Drive automation of operational processes to reduce manual effort and improve platform stability.
Identify and remediate production risks while implementing the best reliability practices across the Automation Office.