Remote Site Engagement & Insights Lead

WCG Clinical, Inc.; Salem (OR); Remote; USD 92,000 - 143,000; Full time

Job summary

WCG is seeking a Site Engagement & Insights Associate Director to lead the CenterWatch site survey program across a global network of research sites. The role owns the full survey lifecycle from design to readouts and ties insights to product and service development.

You will collaborate with analysts and senior stakeholders, deliver client readouts, build site relationships, and help expand cross-business opportunities while maintaining data quality and ethics.

Qualifications

• 8+ years of experience in clinical research, with significant site engagement and operations.
• Experience in sponsor, CRO, or site-facing roles.
• Strong written and oral communication skills.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Manage end-to-end execution of the CenterWatch Global Site Relationship Survey program, including the biennial Global Site Survey and companion Sponsor Company Survey, from design kickoff through survey launch, data collection, report finalization, and readout meetings.
• Facilitate design kickoff and review discussions, prepare meeting materials, and manage collaborative feedback from initial draft to final release.
• Design survey instruments with Benchmarking & Analytics, including sponsor/CRO attribute frameworks and site characteristic taxonomies.
• Plan and manage survey distribution and fielding, including sampling strategy, multi-language deployment, and site outreach.

Skills

Clinical research

Site engagement

Survey research

Data analysis

Education

Bachelor's degree

Job description

WCG is seeking a Site Engagement & Insights Associate Director to lead the CenterWatch site survey program across a global network of research sites. The role owns the full survey lifecycle from design to readouts and ties insights to product and service development.

You will collaborate with analysts and senior stakeholders, deliver client readouts, build site relationships, and help expand cross-business opportunities while maintaining data quality and ethics.