Remote: Senior Site Engagement & Insights Director

WCG Clinical, Inc.; Olympia (WA); Remoto; USD 92.000 - 143.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote work (US-Remote)

Descrizione del lavoro

WCG Clinical, Inc. is seeking an experienced Site Engagement & Insights Associate Director to lead the CenterWatch survey program, including design, fielding, analysis, and client readouts.

You will translate site insights into strategic guidance for across-WCG teams and client sponsors. You will collaborate with analytics, marketing, and operations to strengthen site relationships, improve survey flow, and drive product and service improvements for global research sites.

Competenze

• 8+ years of experience in clinical research or site engagement
• Experience designing, fielding, and analyzing surveys or voice-of-customer research
• Strong writing and presentation skills for executive audiences
• Deep understanding of clinical trial operations and site challenges
• Ability to work independently in a fast-paced environment and collaborate across units

Mansioni

• Lead end-to-end execution of the CenterWatch Global Site Relationship Survey program
• Facilitate forums and coordinate feedback from sponsor/CRO representatives
• Design survey instruments with Benchmarking & Analytics
• Plan survey distribution, multi-language deployment, and fielding
• Analyze results and translate findings into actionable insights and narratives
• Coordinate client readouts and present findings to executives
• Build relationships with investigators and site leadership to inform products/services

Conoscenze

Presentation skills

Writing skills

Data analysis (quant & qual)

Cross-functional collaboration

Independence

Formazione

Bachelor’s degree in life sciences/health/public health/business or related field

Advanced degree preferred (MS/MPH/MBA)

Descrizione del lavoro

WCG Clinical, Inc. is seeking an experienced Site Engagement & Insights Associate Director to lead the CenterWatch survey program, including design, fielding, analysis, and client readouts.

You will translate site insights into strategic guidance for across-WCG teams and client sponsors. You will collaborate with analytics, marketing, and operations to strengthen site relationships, improve survey flow, and drive product and service improvements for global research sites.