Remote ServiceTitan Integrations Lead

Guild Garage Group - LinkedIn; United States; Remote; USD 90,000 - 110,000; Full time

Benefits offered by this job

Health benefits

Vision & Dental

PTO & Holidays

401k with matching

Employee discount

Job summary

Guild Garage Group is seeking a ServiceTitan Integrations Manager (PSM) for a remote role focused on integrating ServiceTitan across residential home services brands. You will own onboarding, implementation, and ongoing optimization to ensure adoption and operational excellence. Travel to go-live sites is expected.

The role requires deep ServiceTitan expertise, multi-location experience, and strong coaching skills to standardize processes and improve KPI performance across brands.

Qualifications

• Expert-level knowledge of ServiceTitan.
• Experience onboarding and supporting multi-location service businesses.
• Strong training, facilitation, and coaching skills.
• Proven project management and implementation experience.
• Ability to manage multiple brands and priorities in a high-volume environment.
• Strong communication, organization, and problem-solving skills.
• Willingness to travel as needed for onsite onboarding and support.

Responsibilities

• Serve as the primary ServiceTitan partner for assigned brands and guide onboarding through operational maturity.
• Lead onboarding and implementation of ServiceTitan core and Pro products, including CCP.
• Train CSRs, dispatchers, technicians, and managers on ServiceTitan workflows and best practices; provide ongoing coaching.
• Act as the primary escalation point for ServiceTitan-related questions and initiatives; identify workflow improvements.

Skills

ServiceTitan expert

Project management

Training coaching

Multi-location onboarding

Travel willingness

Tools

ServiceTitan

Onboarding playbooks

Job description

Guild Garage Group is seeking a ServiceTitan Integrations Manager (PSM) for a remote role focused on integrating ServiceTitan across residential home services brands. You will own onboarding, implementation, and ongoing optimization to ensure adoption and operational excellence. Travel to go-live sites is expected.

The role requires deep ServiceTitan expertise, multi-location experience, and strong coaching skills to standardize processes and improve KPI performance across brands.