ServiceTitan Implementation & Training Lead (Remote, FL)

Seacoast Service Partners NA LLC; Lorida (FL); Hybride; USD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Medical, dental, and vision insurance

401(k) plan

Paid time off and paid holidays

Career development and growth opport.,

Résumé du poste

Seacoast Service Partners NA LLC in Florida is seeking a ServiceTitan Implementation & Training Manager to lead onboarding, configuration, and optimization of ServiceTitan across our OpCos, coordinating with Operations, IT, and Accounting.

You will train staff, develop SOPs and dashboards, manage multiple locations, and travel within Florida as needed to support go-live and ongoing adoption.

Qualifications

• 3+ years in ServiceTitan implementation, administration, training, or optimization.
• Strong communication, organization, and project management skills.
• Experience training users across multiple departments or locations.
• Experience supporting field service operations (HVAC/plumbing/refrigeration).
• Ability to analyze system usage and process gaps.
• Experience creating SOPs, workflows, or system documentation.

Responsabilités

• Lead ServiceTitan implementation and optimization projects across OpCos.
• Create and maintain training materials, SOPs, workflows, and guides.
• Onboard newly acquired OpCos onto ServiceTitan and related workflows.
• Train managers, CSRs, dispatchers, technicians, and accounting users.
• Configure ServiceTitan workflows, pricebooks, inventory, reporting, and dashboards.
• Provide regular progress updates to leadership on status and risks.
• Support data cleanup, system audits, and process corrections.

Connaissances

ServiceTitan knowledge

Project management

Communication skills

Training experience

Field service operations understanding

Cross-functional collaboration

Formation

Bachelor’s degree or equivalent

Outils

MS Office

Business reporting tools

Description du poste

Seacoast Service Partners NA LLC in Florida is seeking a ServiceTitan Implementation & Training Manager to lead onboarding, configuration, and optimization of ServiceTitan across our OpCos, coordinating with Operations, IT, and Accounting.

You will train staff, develop SOPs and dashboards, manage multiple locations, and travel within Florida as needed to support go-live and ongoing adoption.