Remote ServiceNow Technical Lead - ITSM/ITAM/ITOM Expert

Volto Consulting; Washington (District of Columbia); Remote; USD 120,000 - 180,000; Full time

Job summary

Volto Consulting seeks a Senior/Technical Consultant with ServiceNow certification to lead Enterprise ServiceNow programs remotely. You will drive ITSM, ITAM, ITOM, CSM and FSM deployments, define integration approaches, and ensure architectures meet customer requirements and ITIL standards.

Requirements include ServiceNow administrator and ITIL Foundation certifications, plus experience managing multiple implementation lifecycles and mentoring teams in an agile environment.

Qualifications

• Must be certified as ServiceNow System Administrator and ITIL V3 Foundation.
• Experience leading ITSM/ITAM/ITOM/CSM/FSM projects on ServiceNow.
• Strong ability to translate business requirements into functional specs.
• Proven track record delivering end-to-end ServiceNow implementations.

Responsibilities

• Lead multiple ServiceNow implementations across ITSM, ITAM, ITOM, CSM and FSM.
• Define integration solutions and architecture aligned with ITIL standards.
• Review requirements for accurate estimation and deliver weekly status updates.
• Mentor team members and provide technical guidance.

Skills

ServiceNow

ITSM

ITAM

ITOM

CSM

FSM

Certified ServiceNow System Admin

ITIL V3 Foundation

Agile/Scrum

Tools

ServiceNow Implementation Specialist

Job description

Volto Consulting seeks a Senior/Technical Consultant with ServiceNow certification to lead Enterprise ServiceNow programs remotely. You will drive ITSM, ITAM, ITOM, CSM and FSM deployments, define integration approaches, and ensure architectures meet customer requirements and ITIL standards.

Requirements include ServiceNow administrator and ITIL Foundation certifications, plus experience managing multiple implementation lifecycles and mentoring teams in an agile environment.