Senior ServiceNow Architect - Enterprise Platform Leader

Volto Consulting; Houston (TX); On-site; USD 140,000 - 190,000; Full time

Job summary

Volto Consulting seeks an experienced ServiceNow Technical Architect to lead design, architecture, governance, and enterprise-wide ServiceNow implementations. You will guide HRSD, ITSM, CMDB/CSDM, ITOM, AIOps, SecOps, IRM, BCM, SPM and Now Assist with integrations, automation, and digital transformation initiatives.

The role demands hands-on leadership, architecture settlement, and collaboration with stakeholders, development teams, and leadership to ensure scalable, secure solutions aligned

Qualifications

• 10+ years of experience in ServiceNow architecture.
• Experience across HRSD, ITSM, CMDB/CSDM, ITOM, SecOps, IRM, SPM and Now Assist.

Responsibilities

• Define and govern enterprise-wide ServiceNow architecture and platform strategy.
• Lead architecture workshops and discovery sessions with stakeholders.
• Create technical architecture documents, solution blueprints, and design standards.
• Drive platform standardization, optimization, and governance.

Skills

ServiceNow architecture

ITSM & HRSD

Platform governance

Integrations design

Lead workshops

Tools

REST API

SOAP

Integration Hub

MID Server

Flow Designer

Job description

Volto Consulting seeks an experienced ServiceNow Technical Architect to lead design, architecture, governance, and enterprise-wide ServiceNow implementations. You will guide HRSD, ITSM, CMDB/CSDM, ITOM, AIOps, SecOps, IRM, BCM, SPM and Now Assist with integrations, automation, and digital transformation initiatives.

The role demands hands-on leadership, architecture settlement, and collaboration with stakeholders, development teams, and leadership to ensure scalable, secure solutions aligned