Remote ServiceNow Architect - ITSM & Integrations Lead

Volto Consulting; United States; A distancia; USD 120.000 - 160.000; Jornada completa

Descripción de la vacante

VOLTO Consulting is seeking a ServiceNow Architect remotely for a fulltime role, independent visa holders welcome. You will lead architecture efforts, configure ServiceNow modules, and drive integrations and ITIL-based processes.

The ideal candidate holds a ServiceNow CSA and has strong scripting, testing and cross-functional collaboration skills. Responsibilities include discovery, cloud discovery, MID server management, and the development of reliable, high-availability environments.

Formación

• Senior Technical Lead or Architect with ServiceNow focus.
• Experience in ITSM, CMDB, integrations and VA in ServiceNow.
• Knowledge of cloud fundamentals and Windows/Unix admin skills.
• Understanding of infrastructure environments (server/network/storage).
• Familiarity with monitoring tools and ITIL processes.
• Experience with REST/SOAP integrations and testing types.
• Ability to design repeatable, HA architectures and environments.
• Certified Systems Administrator for ServiceNow; Agile/Scrum knowledge.
• Familiarity with SDLC, scripting (JavaScript, Unix shell, PowerShell) and RegEx.
• Proficient with MID servers, discovery schedules and cloud discovery.

Responsabilidades

• Understand application requirements and follow development best practices.
• Participate in daily standups and adapt to changes in requirements.
• Ensure code quality and perform unit testing; support UAT.
• Provide training to users on user stories as needed.
• Configure, manage and maintain MID servers and credentials.
• Troubleshoot discovery schedules with device owners and implement cloud-based discovery.
• Design and maintain Service Map, IRE rules, script includes, and business rules.
• Configure event rules, field mappings, alert management rules and flows.
• Create and customize reports and dashboards; coordinate with infra/app teams.

Conocimientos

Senior Technical Lead

ServiceNow Architect

ITSM & CMDB

Integrations VA

Cloud Fundamentals

Windows/Unix Admin

Infrastructure Awareness

Monitoring Tools

ITIL Processes

REST API / SOAP

Unit/Integration/Performance Testing

Repeatable Environments & HA

ServiceNow System Administrator

Agile/Scrum

SDLC

Scripting & RegEx

PowerShell

MID Servers

Discovery & Cloud Discovery

Herramientas

MID Servers

PowerShell

Descripción del empleo

VOLTO Consulting is seeking a ServiceNow Architect remotely for a fulltime role, independent visa holders welcome. You will lead architecture efforts, configure ServiceNow modules, and drive integrations and ITIL-based processes.

The ideal candidate holds a ServiceNow CSA and has strong scripting, testing and cross-functional collaboration skills. Responsibilities include discovery, cloud discovery, MID server management, and the development of reliable, high-availability environments.