Senior ServiceNow Architect - Lead End-to-End Implementations

Volto Consulting; Dallas (TX); On-site; USD 140,000 - 190,000; Full time

Job summary

Volto Consulting in Dallas, TX is seeking a Senior ServiceNow Architect to lead end-to-end implementations. You will design ITSM and ITOM solutions, drive CMDB governance, and collaborate with business stakeholders to deliver scalable platform solutions.

The ideal candidate has 10+ years in IT and ServiceNow, CSA certification, strong leadership, and extensive experience with integrations (REST/SOAP, Integration Hub), cloud discovery (AWS/Azure), and monitoring tools.

Qualifications

• Over 10 years in IT and ServiceNow
• Strong experience in ITSM/ITOM and CMDB governance
• Lead end-to-end ServiceNow implementations

Responsibilities

• Lead end-to-end ServiceNow implementations and platform governance.
• Architect ITSM/ITOM solutions with CMDB governance and data privacy controls.
• Mentor team, engage with stakeholders, and drive platform upgrades.

Skills

ServiceNow

ITSM

ITOM

CMDB

Discovery

Service Mapping

Event Management

Integration Hub

REST/SOAP

Service Graph Connectors

Cloud discovery (AWS/Azure)

Monitoring tools (Dynatrace, Splunk)

RBAC / ACLs

Data privacy & compliance

Leadership / Team lead

CSA certification

Job description

Volto Consulting in Dallas, TX is seeking a Senior ServiceNow Architect to lead end-to-end implementations. You will design ITSM and ITOM solutions, drive CMDB governance, and collaborate with business stakeholders to deliver scalable platform solutions.

The ideal candidate has 10+ years in IT and ServiceNow, CSA certification, strong leadership, and extensive experience with integrations (REST/SOAP, Integration Hub), cloud discovery (AWS/Azure), and monitoring tools.