Remote ServiceNow Technical Lead

Tata Consultancy Services Limited

Quakertown (Bucks County)

Remote

USD 130,000 - 190,000

Full time

3 days ago

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Job summary

Tata Consultancy Services is seeking a Senior ServiceNow Technical Lead for a remote US role. You will drive ServiceNow ITSM/ITAM/ITOM/CSM/FSM implementations, migrations, upgrades, and integrations across client environments, while mentoring teams and shaping ITIL-aligned solutions.

Applicants must hold ServiceNow Systems Administrator and Implementation Specialist certs, plus ITIL Foundation, with strong Agile/Scrum experience and proven delivery of multiple implementations.

Qualifications

Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation.
Strong ITIL knowledge and ability to map processes to customer requirements and industry standards.

Responsibilities

Experience as a Technical Lead.
Leading multiple ITSM/ITAM/ITOM/CSM/FSM implementations and one complete lifecycle.
Review requirements for accurate estimation.
Oversee deployments, migrations, upgrades, and integrations with third-party tools.
Mentor and share technical knowledge with the team.
Ensure ITIL process alignment and project outcomes.

Skills

Technical Lead

ServiceNow ITSM

ITAM/ITOM

ITIL Process

Requirements Review

Implementation Lifecycle

Integrations

Mentoring

Agile/Scrum

Team Leadership

Education

ServiceNow Systems Administrator

ServiceNow Implementation Specialist

ITIL V3 Foundation

Tools

ServiceNow Platform

Job description

Applicants must hold ServiceNow Systems Administrator and Implementation Specialist certs, plus ITIL Foundation, with strong Agile/Scrum experience and proven delivery of multiple implementations.

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