Remote ServiceNow Developer - ITSM/ITOM Expert

Bright Vision Technologies; Monroe (NJ); À distance; USD 100 000 - 170 000; Plein temps

Résumé du poste

Bright Vision Technologies is seeking an experienced ServiceNow Developer to design, implement, and maintain ITSM/ITOM solutions in a 100% remote US environment. The role emphasizes hands-on configuration, scripting, and platform extensions while ensuring upgrade-safe practices and scalable solutions across multiple ServiceNow domains.

The ideal candidate brings 10+ years of ServiceNow development, strong JavaScript skills, and CSA certification, with proven experience in CMDB, UI policies, and

Qualifications

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• 10+ years of hands-on ServiceNow development experience.
• Strong JavaScript skills including ES5/ES6 patterns used in ServiceNow.
• Deep expertise with Business Rules, Script Includes, Client Scripts, UI Actions, and UI Policies.
• Experience with Flow Designer and IntegrationHub.
• Hands-on integration experience using REST, SOAP, and MID Servers.
• Strong understanding of the ServiceNow data model and CMDB concepts.
• Experience with Service Portal widget development.
• ServiceNow Certified System Administrator (CSA) credential.
• Strong troubleshooting and analytical skills.

Responsabilités

• Design and develop ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and custom scoped applications.
• Build workflows using Flow Designer, IntegrationHub, and Process Automation Designer where appropriate.
• Write clean, well-tested server-side and client-side scripts (Business Rules, Script Includes, Client Scripts, UI Actions).
• Develop scoped applications that follow platform best practices and avoid global-scope pollution.
• Build integrations with enterprise systems using IntegrationHub spokes, REST/SOAP APIs, and MID Servers.
• Develop catalog items, request workflows, and end-to-end fulfillment automation that simplify how users request services and ensure each request is routed, approved, and executed reliably end-to-end.
• Implement Service Portal, Employee Center, and custom portal experiences using widgets and AngularJS.
• Develop and maintain CMDB integrations, identification rules, and data quality improvements.
• Implement reports, dashboards, and Performance Analytics where required, ensuring stakeholders have the operational visibility they need to monitor service performance and make informed decisions.
• Participate in design reviews, contribute to platform standards, and document technical decisions.
• Support upgrades, regression testing, and remediation of customizations across releases.
• Troubleshoot performance, scripting, and integration issues across development, test, and production instances, applying systematic root-cause analysis and contributing durable fixes back to the platform.
• Collaborate with admins, BAs, and stakeholders to refine requirements and propose pragmatic technical solutions.
• Stay current with ServiceNow releases, new features, and emerging best practices.

Connaissances

ServiceNow Development

JavaScript ES5/ES6

Flow Designer

IntegrationHub

REST/SOAP integrations

CMDB/Data Model

UI Scripting/Policies

Formation

Bachelor's degree in Computer Science / Information Systems

Outils

Flow Designer

IntegrationHub

REST API

SOAP API

MID Servers

Service Portal widget development

AngularJS

Description du poste

Bright Vision Technologies is seeking an experienced ServiceNow Developer to design, implement, and maintain ITSM/ITOM solutions in a 100% remote US environment. The role emphasizes hands-on configuration, scripting, and platform extensions while ensuring upgrade-safe practices and scalable solutions across multiple ServiceNow domains.

The ideal candidate brings 10+ years of ServiceNow development, strong JavaScript skills, and CSA certification, with proven experience in CMDB, UI policies, and