Remote ServiceNow Developer: ITSM & ITOM Expert

Bright Vision Technologies

Highlands Ranch (CO)

Remote

USD 120,000 - 170,000

Full time

3 days ago

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Job summary

Bright Vision Technologies seeks an experienced ServiceNow Application Developer for a 100% remote, full-time W2 role. You’ll build and maintain ITSM, ITOM, HRSD, CSM, and custom apps, focusing on workflows, scripting, UI, and integrations to deliver upgrade-safe, scalable solutions.

The ideal candidate has 5+ years of hands-on ServiceNow development, strong JavaScript skills, and CSA certification. Remote work is supported, with in-house SOW engagement and no third-party clients.

Qualifications

Bachelor’s degree in Computer Science, Information Systems, or a related field.
Five or more years of hands-on ServiceNow development experience.
Strong JavaScript skills including ES5/ES6 patterns used in ServiceNow.
Deep expertise with Business Rules, Script Includes, Client Scripts, UI Actions, and UI Policies.
Experience with Flow Designer and IntegrationHub.
Hands-on integration experience using REST, SOAP, and MID Servers.
Strong understanding of the ServiceNow data model and CMDB concepts.
Experience with Service Portal widget development.
ServiceNow Certified System Administrator (CSA) credential.
Strong troubleshooting and analytical skills.

Responsibilities

Design and develop ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and custom scoped applications.
Build workflows using Flow Designer, IntegrationHub, and Process Automation Designer where appropriate.
Write clean, well-tested server-side and client-side scripts (Business Rules, Script Includes, Client Scripts, UI Actions).
Develop scoped applications that follow platform best practices and avoid global-scope pollution.
Build integrations with enterprise systems using IntegrationHub spokes, REST/SOAP APIs, and MID Servers.
Develop catalog items, request workflows, and end-to-end fulfillment automation that simplify how users request services and ensure each request is routed, approved, and executed reliably end-to-end.
Implement Service Portal, Employee Center, and custom portal experiences using widgets and AngularJS.
Develop and maintain CMDB integrations, identification rules, and data quality improvements.
Implement reports, dashboards, and Performance Analytics where required, ensuring stakeholders have the operational visibility they need to monitor service performance and make informed decisions.
Participate in design reviews, contribute to platform standards, and document technical decisions.
Support upgrades, regression testing, and remediation of customizations across releases.
Troubleshoot performance, scripting, and integration issues across development, test, and production instances, applying systematic root-cause analysis and contributing durable fixes back to the platform.
Collaborate with admins, BAs, and stakeholders to refine requirements and propose pragmatic technical solutions.
Stay current with ServiceNow releases, new features, and emerging best practices.