Remote ServiceNow Architect - Infrastructure & Ops

Dexian; United States; Remote; USD 130,000 - 200,000; Full time

Job summary

Bytemethod.ai is seeking a Solutions Architect focused on infrastructure and operations within ServiceNow. This bench role moves between client engagements, providing strong technical leadership and architectural decisions across CMDB, Discovery, Event Management, and asset management engagements.

You will lead integration work with Intune, Jamf, and Entra ID, and mentor delivery consultants while maintaining clear documentation for handoffs.

Qualifications

• CSA certification required
• CIS-HAM or CIS-SAM required
• CIS-Discovery a strong plus
• Hands-on ServiceNow experience across CMDB, ITOM, HAM/SAM

Responsibilities

• Lead technical architecture for CMDB, ITOM, HAM/SAM implementations from discovery through go live
• Own CMDB data model decisions and CSDM alignment
• Configure and troubleshoot Discovery patterns, Event Management rules, and asset lifecycles
• Design and implement integrations with Intune, Jamf, Entra ID
• Rotate across 2-3 active engagements, mentor delivery consultants

Job description

Bytemethod.ai is seeking a Solutions Architect focused on infrastructure and operations within ServiceNow. This bench role moves between client engagements, providing strong technical leadership and architectural decisions across CMDB, Discovery, Event Management, and asset management engagements.

You will lead integration work with Intune, Jamf, and Entra ID, and mentor delivery consultants while maintaining clear documentation for handoffs.