Remote ServiceNow Architect – Platform & Integrations Lead

Intact; Reston (VA); Remote; USD 130,000 - 180,000; Full time

Benefits offered by this job

Personal and professional development

Flexible PTO with holidays

Premium healthcare plans (HSA/FSA)

401(k) program

Job summary

Intact Technology seeks a ServiceNow Architect to lead architectural direction for complex ServiceNow implementations in Reston, VA, with strong client engagement. You will guide multi-module solutions across ITSM, CMDB/CSDM, HRSD, and FSM, focusing on scalability, security, and performance.

You will mentor delivery teams, design integrations, and ensure governance aligns with industry standards while delivering tangible client outcomes.

Qualifications

• Bachelor’s degree in IT or related field with relevant experience.
• 6+ years in technology consulting, architecture, or enterprise platforms.
• 4+ years delivering enterprise platform solutions with strong ServiceNow experience.
• Experience as a technical/solution architect for complex ServiceNow projects.
• Familiarity with frameworks such as TOGAF, ITIL, COBIT, Agile, or PMI.

Responsibilities

• Serve as architectural lead for ServiceNow implementations and provide technical guidance.
• Design scalable ServiceNow solutions aligned with business requirements and standards.
• Guide architectural decisions across multi-module implementations with security and performance in mind.
• Design integrations using APIs and event-driven approaches.
• Architect ServiceNow solutions across areas like SPM, FSM, ITSM, CMDB/CSDM, HRSD, and more.
• Develop solution architectures, data/service models, and automation approaches.
• Identify risks and dependencies and communicate recommendations clearly.

Skills

ServiceNow

Solution architecture

Stakeholder management

API integrations

Governance

ITIL/TOGAF knowledge

Education

Bachelor’s degree in IT or related field

ServiceNow certifications (CSA/CAD/CIS)

Tools

ServiceNow module knowledge (ITSM, CMDB/CSDM, HRSD)

Job description

Intact Technology seeks a ServiceNow Architect to lead architectural direction for complex ServiceNow implementations in Reston, VA, with strong client engagement. You will guide multi-module solutions across ITSM, CMDB/CSDM, HRSD, and FSM, focusing on scalability, security, and performance.

You will mentor delivery teams, design integrations, and ensure governance aligns with industry standards while delivering tangible client outcomes.