Remote ServiceNow Platform Architect for ITSM & ITOM

Bright Vision Technologies; Fishers (IN); Remote; USD 140,000 - 190,000; Full time

Job summary

Bright Vision Technologies is seeking a Senior ServiceNow Platform Architect to lead the design and governance of our enterprise ServiceNow ecosystem. You will drive standards across ITSM, ITOM, HRSD, CSM, SecOps, and GRC, shaping data quality, security, and integration patterns while keeping the platform scalable and aligned with business priorities.

You will mentor developers, oversee CAMDB strategy, Discovery, Service Mapping, and guide complex integrations using IntegrationHub and API-based

Qualifications

• 8+ years of ServiceNow experience with architecture or technical leadership.
• Expertise across ITSM, ITOM, HRSD, CSM, SecOps, and GRC modules.
• Strong scripting, scoped apps, and platform security knowledge.

Responsibilities

• Lead design, governance, and evolution of the ServiceNow platform.
• Define CMDB strategy, Discovery, Service Mapping, and data quality standards.
• Design integrations using IntegrationHub, MID Servers, REST/SOAP APIs.
• Implement platform security, ACLs, role-based access, and governance best practices.
• Drive platform performance, upgrades, and health improvements.
• Mentor developers and administrators and maintain architecture documentation.

Skills

ServiceNow architecture

Platform governance

CMDB, Discovery, Service Mapping

Scripting, scoped apps, security

Integration design (IntegrationHub, MA

Multi-instance ServiceNow

Education

Bachelor's or Master's degree in Computer Science or related field

Tools

IntegrationHub

MID Servers

Service Mapping

GRC tooling

Job description

Bright Vision Technologies is seeking a Senior ServiceNow Platform Architect to lead the design and governance of our enterprise ServiceNow ecosystem. You will drive standards across ITSM, ITOM, HRSD, CSM, SecOps, and GRC, shaping data quality, security, and integration patterns while keeping the platform scalable and aligned with business priorities.

You will mentor developers, oversee CAMDB strategy, Discovery, Service Mapping, and guide complex integrations using IntegrationHub and API-based