Remote Service & Warranty Ownership Specialist

Zingashome; United States; Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Employee discounts

Job summary

Zingashome is looking for a detail-driven Service & Warranty Representative to manage incoming service and warranty requests. This role involves efficiently resolving issues while ensuring accuracy and cost-effectiveness. Candidates should have a strong attention to detail and comfort in navigating systems. Responsibilities include documenting requests, researching orders, and collaborating with vendors. Flexible work-from-home options are available.

Qualifications

• Strong attention to detail and ability to trace issues back to original order data.
• Comfortable navigating systems, search tools, and documentation.
• Able to manage multiple open cases without losing accuracy or follow-through.

Responsibilities

• Receive and document incoming service and warranty requests.
• Locate and review original orders for vendor and warranty coverage.
• Determine viable resolution paths for issues.

Skills

Attention to detail

Analytical mindset

Professional communication

Education

High school diploma or equivalent

Associate’s or bachelor’s degree

Tools

Microsoft Office

Job description

Zingashome is looking for a detail-driven Service & Warranty Representative to manage incoming service and warranty requests. This role involves efficiently resolving issues while ensuring accuracy and cost-effectiveness. Candidates should have a strong attention to detail and comfort in navigating systems. Responsibilities include documenting requests, researching orders, and collaborating with vendors. Flexible work-from-home options are available.