Remote Service & Warranty Specialist

ZINGAS Blinds Shutters Shades; Indianapolis (IN); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Employee discounts

Job summary

ZINGAS Blinds Shutters Shades in Indianapolis, Indiana, is seeking a detail-driven Service & Warranty Representative to manage service and warranty requests. The right candidate will handle inquiries by phone, text, and email, ensuring issues are resolved accurately and efficiently. Qualifications include a high school diploma, strong communication skills, and an analytical mindset. Flexible work-from-home options are available, making this position ideal for someone who enjoys problem-solving and process improvement.

Qualifications

• Strong attention to detail and ability to trace issues back to original order data.
• Comfortable navigating systems, search tools, and documentation.
• Able to manage multiple open cases without losing accuracy or follow-through.

Responsibilities

• Receive and document incoming service and warranty requests via phone, text, and email.
• Locate and review original orders to identify vendors and warranty coverage.
• Determine viable resolution paths for service issues.

Skills

Attention to detail

Analytical skills

Professional communication

Education

High school diploma or equivalent

Associate’s or bachelor’s degree

Tools

Microsoft Office

Job description

ZINGAS Blinds Shutters Shades in Indianapolis, Indiana, is seeking a detail-driven Service & Warranty Representative to manage service and warranty requests. The right candidate will handle inquiries by phone, text, and email, ensuring issues are resolved accurately and efficiently. Qualifications include a high school diploma, strong communication skills, and an analytical mindset. Flexible work-from-home options are available, making this position ideal for someone who enjoys problem-solving and process improvement.