Remote Senior TPM — AI-Driven Delivery Leader

Avalara, Inc.; United States; Remote; USD 136,000 - 273,000; Full time

Benefits offered by this job

Annual bonus

PTO

Parental leave

Medical insurance

Life insurance

Disability insurance

Job summary

Avalara, Inc. is seeking an experienced Senior Technical Program Manager to drive strategic execution across large, cross‑functional R&D initiatives.

You will lead high‑visibility programs, implement governance frameworks, and elevate SDLC maturity across distributed teams, owning three engineering pillars: architecture governance, product quality, and incident prevention. You will build real-time program dashboards, turn complex data into executive narratives, and use AI tools to accelerate

Qualifications

• 8–12+ years of Technical Program Management experience in fast‑paced, product‑based cloud/SaaS environments.
• Track record of managing multi‑team org initiatives across global time zones (strong US/India stakeholder alignment).
• Proven track record leading root cause analysis, customer‑found defect reduction, or site reliability/quality governance programs.
• Deep fluency with Jira & Agile/Flow metrics (expert at designing JQL, roll‑up views, CFD/Kanban workflows, and delivery KPIs).
• Hands‑on prototyping / AI‑assisted rapid development to quickly build dashboards and data scripts (Python, Streamlit, JS, or low‑code frameworks alongside AI assistants).
• Exceptional executive storytelling with proven ability to influence VPs and directors through clear, structured communication.
• Strong technical acumen (BS/MS in Computer Science/Engineering or equivalent hands‑on experience) with the ability to evaluate architectural trade‑offs, APIs, and scaling constraints.

Responsibilities

• End-to-End Program Orchestration across Product, Architecture, Platform Engineering, Security, and Cloud Operations.
• Proactively expose hidden technical assumptions and manage complex inter-service dependencies.
• Federate Jira ecosystems to enforce SDLC hygiene without becoming a pure admin.
• Institutionalize scalable execution mechanisms and KPI governance.
• Prototype dashboards and data scripts to extract and visualize engineering data from Jira, GitLab, and internal APIs.
• Synthesize technical complexity into executive-ready narratives and roadmaps.

Skills

TPM leadership

Jira & Agile

AI-assisted prototyping

Executive storytelling

Cross-functional coordination

Data dashboards

Education

BS/MS in CS/Engineering

Tools

Jira

GitLab

Streamlit

Low-code tools

Job description

Avalara, Inc. is seeking an experienced Senior Technical Program Manager to drive strategic execution across large, cross‑functional R&D initiatives.

You will lead high‑visibility programs, implement governance frameworks, and elevate SDLC maturity across distributed teams, owning three engineering pillars: architecture governance, product quality, and incident prevention. You will build real-time program dashboards, turn complex data into executive narratives, and use AI tools to accelerate