Senior Cloud Production Engineer - Remote

Syms Strategic Group, LLC; Ridgeland (MS); On-site; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group (SSG) is seeking a Senior Systems Engineer to provide production support for cloud-based services. The role emphasizes operational excellence, incident resolution, and collaboration with VA customers in a remote setup.

The candidate will manage Linux/Windows environments, automate using scripting and IaC, and ensure security compliance. A strong background in AWS/Azure, CI/CD, and monitoring tools is required for success.

Qualifications

• 8+ years of experience in systems engineering or related field, particularly in production environments.
• 3+ years of experience with SQL queries and monitoring.
• Experience with AWS and Azure Cloud, S3, Step Functions, Batch Jobs and CloudWatch.
• Proven track record of managing and maintaining large-scale production systems.
• Strong proficiency in Linux/Unix and Windows operating systems.
• Scripting and automation skills with Python, Bash, or PowerShell.
• Experience with IaC tools and cloud-native technologies.
• Familiarity with CI/CD pipelines and version control systems.

Responsibilities

• Perform high-level, day-to-day operational support of complex application cloud systems.
• Develop solutions to routine technical problems of limited scope.
• Follow standard practices and procedures in analyzing situations or data.
• Detect, isolate, document, and rapidly report outages; recover systems and implement workarounds.
• Document problems in logging and discrepancy reporting tools.
• Work directly with the customer in day-to-day activities.
• Respond to user calls regarding hardware and software problems; escalate when required.
• Communicate status of key problem statuses to users and senior management.
• Perform maintenance/installation of computing infrastructure.
• Maintain inventory of system assets and ensure VA security compliance.
• Provide documentation, training, and additional duties as assigned.

Skills

AWS Cloud

Azure Cloud

Linux/Unix

Windows OS

Python

Bash

PowerShell

Ansible

Puppet

Chef

SaltStack

CI/CD pipelines

Git

GitHub Actions

CodeBuild

CodeDeploy

CloudFormation

CloudWatch

S3

Step Functions

Batch Jobs

Oracle RDBMS

AWS RDS

SQL Server

VPN

Network monitoring

DynaTrace

Science Logic

Education

Bachelor's degree in Computer Science, Information Technology, Systems Engineering

Tools

Git

GitHub Actions

AWS CodeBuild

CodeDeploy

Ansible

Puppet

Chef

SaltStack

CloudFormation

S3

Step Functions

Batch Jobs

CloudWatch

SQL Server

Oracle RDBMS

AWS RDS

Job description

Syms Strategic Group (SSG) is seeking a Senior Systems Engineer to provide production support for cloud-based services. The role emphasizes operational excellence, incident resolution, and collaboration with VA customers in a remote setup.

The candidate will manage Linux/Windows environments, automate using scripting and IaC, and ensure security compliance. A strong background in AWS/Azure, CI/CD, and monitoring tools is required for success.