Remote Senior Systems Engineer: Production Support

Syms Strategic Group, LLC; Memphis (TN); Remote; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group, LLC is seeking a Senior Systems Engineer (Production Support) for 100% U.S.-based remote work. The role supports VA systems, requiring a public trust and extensive cloud, Linux/Windows, and security expertise.

You will manage outages, implement CI/CD, and collaborate with cross-functional teams to maintain operations. The candidate should have 8+ years in systems engineering, strong scripting, and IaC experience, plus heavy emphasis on security compliance and operations.

Qualifications

• 8+ years of experience in systems engineering or related field, production environments.
• 3+ years of experience with SQL queries and monitoring.

Responsibilities

• Provide high-level, day-to-day operational support of complex application cloud systems.
• Develop solutions to routine technical problems of limited scope.
• Document problems and report outages with logging and discrepancy tools.
• Maintain inventory of system assets and ensure VA security standards.

Skills

AWS/Azure cloud

Linux/Windows

Scripting (Python, Bash, PowerShell)

Automation (Ansible, Puppet, Chef,Salt

IaC (CloudFormation)

CI/CD (GitHub Actions, CodeBuild/CodeD

Monitoring (CloudWatch, Dynatrace, Sci

Networking/VPN security

Education

Bachelor’s degree in Computer Science/IT/SE or related field

Tools

AWS

Azure

CloudFormation

GitHub Actions

AWS CodeBuild/CodeDeploy

Job description

Syms Strategic Group, LLC is seeking a Senior Systems Engineer (Production Support) for 100% U.S.-based remote work. The role supports VA systems, requiring a public trust and extensive cloud, Linux/Windows, and security expertise.

You will manage outages, implement CI/CD, and collaborate with cross-functional teams to maintain operations. The candidate should have 8+ years in systems engineering, strong scripting, and IaC experience, plus heavy emphasis on security compliance and operations.