Remote Senior Systems Engineer, Production Support

Socket.dev; Kansas City (MO); On-site; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group, LLC is seeking a Senior Systems Engineer (Production Support) to provide high-level operational support for complex cloud systems. The role involves diagnosing outages, implementing fixes, and collaborating with cross-functional teams to maintain system reliability.

The ideal candidate has 8+ years in systems engineering, strong Linux/Windows admin skills, and hands-on experience with AWS/Azure, IaC, and CI/CD pipelines.

Qualifications

• Experience with cloud-based production systems and AWS/Azure
• Strong Linux/Windows administration and scripting
• Familiarity with IaC and CI/CD pipelines

Responsibilities

• Provide day-to-day operational support of complex cloud-based systems
• Diagnose and resolve system outages and performance issues
• Collaborate with developers, security, and operations to ensure reliability
• Maintain documentation and training materials for production support processes

Skills

AWS Cloud

Azure Cloud

Linux

Windows

Python

Bash

PowerShell

Automation tools

Ansible

Puppet

Chef

SaltStack

CloudFormation

CloudWatch

Git

CI/CD

GitHub Actions

CodeBuild/CodeDeploy

Networking basics

Security/compliance

Education

Bachelor's degree in Computer Science, Information Technology, Systems Engineering

Tools

Git

GitHub Actions

AWS CodeBuild

CodeDeploy

CloudFormation

Job description

Syms Strategic Group, LLC is seeking a Senior Systems Engineer (Production Support) to provide high-level operational support for complex cloud systems. The role involves diagnosing outages, implementing fixes, and collaborating with cross-functional teams to maintain system reliability.

The ideal candidate has 8+ years in systems engineering, strong Linux/Windows admin skills, and hands-on experience with AWS/Azure, IaC, and CI/CD pipelines.