Remote Senior Systems Engineer - Production Support

Syms Strategic Group, LLC; Boise (ID); Remote; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group, LLC is seeking a Senior Systems Engineer (Production Support) to sustain and optimize cloud-based systems for VA operations. This is a 100% U.S.-based remote role requiring strong AWS/Azure experience, Linux/Windows proficiency, and automation through IaC/CI-CD tools.

Responsibilities include incident response, system monitoring, documentation, and collaboration with cross-functional teams to ensure security, reliability, and performance of critical production environments.

Qualifications

• 8+ years in systems engineering or related field, production environments.
• Experience with AWS and/or Azure cloud services.

Responsibilities

• Provide day-to-day operational support for complex application cloud systems.
• Develop solutions to routine technical problems of limited scope.
• Document problems in logging/discrepancy tools and communicate status to stakeholders.
• Assist with maintenance/installation of computing infrastructure.

Skills

AWS Cloud

Azure Cloud

CloudWatch

Linux/Unix

Windows OS

Python

Bash

PowerShell

Ansible

Puppet

Chef

SaltStack

CI/CD

Git

GitHub Actions

CodeBuild

CodeDeploy

CloudFormation

RDS SQL Server

Oracle RDMBS/RDS

Education

Bachelor’s degree in CS/IT/Systems Engineering

Tools

DynaTrace

Science Logic

CloudWatch

Git

Terraform

Kubernetes

Job description

Syms Strategic Group, LLC is seeking a Senior Systems Engineer (Production Support) to sustain and optimize cloud-based systems for VA operations. This is a 100% U.S.-based remote role requiring strong AWS/Azure experience, Linux/Windows proficiency, and automation through IaC/CI-CD tools.

Responsibilities include incident response, system monitoring, documentation, and collaboration with cross-functional teams to ensure security, reliability, and performance of critical production environments.