Senior Systems Engineer – Production Support (Remote)

Syms Strategic Group, LLC; Tuscaloosa (AL); Remote; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group, LLC is seeking a Senior Systems Engineer (Production Support) to maintain and optimize large-scale cloud-based production systems for the VA project. The role is remote with 100% U.S.

based coverage and requires strong collaboration with cross-functional teams. You will manage AWS/Azure environments, implement IaC, CI/CD pipelines, monitor performance, ensure security compliance, and provide on-call production support.

Qualifications

• 8+ years of experience in systems engineering or a related field, particularly in production environments.
• 3+ years of experience with SQL queries and monitoring.
• Bachelor’s degree in Computer Science, Information Technology, Systems Engineering, or a related field.

Responsibilities

• Perform high-level, day-to-day operational support of complex application cloud systems.
• Develop solutions to routine technical problems of limited scope.
• Follow standard practices and procedures in analyzing situations or data from which answers can be readily obtained.
• Detect, isolate, document, rapidly report, and resolve system outages or problems encountered during operations.
• Accurately document problems in logging and discrepancy reporting tools.
• Work directly with the customer in most aspects of the day-to-day activities.

Skills

AWS/Azure Cloud

Linux/Windows

Scripting

Automation Tools

Infrastructure-as-Code

CI/CD

Monitoring

Networking/VPN

Security/Compliance

SQL/DB Monitoring

Education

Bachelor's degree in Computer Science/IT/Systems Engineering

Tools

AWS

Azure

Git

GitHub Actions

AWS CodeBuild

CodeDeploy

Ansible

Puppet

CloudFormation

CloudWatch

Job description

Syms Strategic Group, LLC is seeking a Senior Systems Engineer (Production Support) to maintain and optimize large-scale cloud-based production systems for the VA project. The role is remote with 100% U.S.

based coverage and requires strong collaboration with cross-functional teams. You will manage AWS/Azure environments, implement IaC, CI/CD pipelines, monitor performance, ensure security compliance, and provide on-call production support.