Remote Senior Systems Engineer: Production & Cloud Ops

Syms Strategic Group, LLC

Orlando (FL)

A distancia

USD 85.000 - 117.000

Jornada completa

Hace 4 días

Sé de los primeros/as/es en solicitar esta vacante

Una candidatura completa en un minuto

Currículum y carta de presentación personalizados, listos para enviar.

Supera los filtros ATS

Descripción de la vacante

Syms Strategic Group (SSG) seeks a Senior Systems Engineer (Production Support) for a remote, full-time role supporting Veterans Affairs systems. The candidate will manage cloud-based production environments and collaborate with cross-functional teams to ensure reliability and security.

The position requires 8+ years in systems engineering, strong AWS/Azure, Linux/Windows, and automation skills, plus on-call readiness.

Formación

Experience with AWS and/or Azure Cloud, namely S3, Step Functions, Batch Jobs, and CloudWatch.
Proven track record of managing and maintaining large-scale production systems.
Strong proficiency in Linux/Unix and Windows operating systems.
Experience with system administration tasks including user management, permissions, and system monitoring.
Proficiency in scripting languages such as Python, Bash, or PowerShell for automation and configuration management.
Experience with automation tools like Ansible, Puppet, Chef, or SaltStack.
Knowledge of cloud-native technologies and infrastructure-as-code (IaC) tools such as CloudFormation.
Experience with monitoring tools like Dynatrace, ScienceLogic, and CloudWatch.
An ability to troubleshoot and optimize system performance and reliability.
An understanding of network protocols, firewall configurations, and VPN setup. Citizenship: U.S. Citizenship required.

Responsabilidades

Perform day-to-day operational support of complex application cloud systems.
Develop solutions to routine technical problems of limited scope.
Follow standard practices and procedures in analyzing situations or data.
Detect, isolate, document, report, and resolve system outages and recover systems.
Accurately document problems in logging and discrepancy reporting tools.
Work directly with the customer in day-to-day activities.
Respond to user calls regarding hardware and software problems and escalate when required.
Communicate with users and senior management the status of key problem statuses.
Perform maintenance/installation of computing infrastructure.
Maintain inventory of system assets and ensure VA security compliance.
Provide documentation, training, and additional duties as assigned.