Senior Production Systems Engineer - Remote Cloud & On-Call

Syms Strategic Group, LLC (SSG); Charlottesville (VA); Remote; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group (SSG) is seeking a Senior Systems Engineer (Production Support) for a remote role supporting the Veterans Affairs department. The position emphasizes production systems management, cloud and OS proficiency, and on-call reliability across AWS/Azure, Linux/Windows, and automation pipelines.

Ideal candidates have 8+ years in production environments, strong scripting, IaC, CI/CD, and security compliance.

Qualifications

• Experience with AWS and/or Azure Cloud services (S3, Step Functions, Batch, CloudWatch).
• Proven track record managing and maintaining large-scale production systems.
• Strong Linux/Unix and Windows administration skills.

Responsibilities

• Provide day-to-day operational support for complex cloud systems.
• Diagnose outages and implement rapid recovery/workarounds.
• Document problems in logging and discrepancy tools and communicate status to stakeholders.
• Collaborate with customers and internal teams to resolve issues in production.
• Maintain and secure computing infrastructure per VA standards and security policies.
• Participate in on-call rotations for production system support.

Skills

Communication skills

Problem-solving

Time management

Education

Bachelor’s degree in Computer Science / IT / Systems Engineering

Advanced certifications (RHCE, MCSE, AWS Solutions Architect)

Tools

AWS

Azure

Linux/Unix

Windows

Python

PowerShell

Ansible

Git

GitHub Actions

CodeBuild

CodeDeploy

Job description

Syms Strategic Group (SSG) is seeking a Senior Systems Engineer (Production Support) for a remote role supporting the Veterans Affairs department. The position emphasizes production systems management, cloud and OS proficiency, and on-call reliability across AWS/Azure, Linux/Windows, and automation pipelines.

Ideal candidates have 8+ years in production environments, strong scripting, IaC, CI/CD, and security compliance.