Remote Senior Cloud Systems Engineer – Production Support

Syms Strategic Group, LLC (SSG); Melbourne (FL); Remoto; USD 85.000 - 117.000; Tempo pieno

Descrizione del lavoro

Syms Strategic Group (SSG) is seeking a Senior Systems Engineer (Production Support) to provide high-level operational support for cloud-based systems in a remote setup. You will work closely with Veterans Affairs (VA) and cross-functional teams to detect, document, and resolve outages, while maintaining security and compliance across the environment.

The role requires 8+ years in production systems, strong scripting, and expertise in cloud platforms like AWS/Azure, plus experience with CI/CD

Competenze

• 8+ years in systems engineering or related field, production environments
• Experience with cloud platforms (AWS and/or Azure) and cloud-native tech
• Strong Linux/Windows system administration and scripting
• Familiar with IaC and CI/CD pipelines
• Knowledge of security best practices and VA standards
• Experience with monitoring tools and incident response

Mansioni

• Provide day-to-day production system support for cloud-based apps
• Develop solutions to routine technical problems
• Document issues and escalate as needed
• Interact with customers and internal teams to resolve outages
• Maintain and install computing infrastructure
• Implement process improvements and IT governance
• Ensure compliance with security policies and VA standards
• Maintain asset inventory and provide training as needed

Conoscenze

Cloud experience

Linux/Unix

Windows OS

Scripting (Python, Bash, PowerShell)

Automation tools

IaC (CloudFormation)

Monitoring/observability

Security/compliance

Problem solving

Communication

Formazione

Bachelor’s degree in CS/IT/SE

Strumenti

AWS

Azure

Git

CI/CD (GitHub Actions, AWS CodeBuild/CodeDeploy)

Docker/Kubernetes (optional)

CloudFormation

Descrizione del lavoro

Syms Strategic Group (SSG) is seeking a Senior Systems Engineer (Production Support) to provide high-level operational support for cloud-based systems in a remote setup. You will work closely with Veterans Affairs (VA) and cross-functional teams to detect, document, and resolve outages, while maintaining security and compliance across the environment.

The role requires 8+ years in production systems, strong scripting, and expertise in cloud platforms like AWS/Azure, plus experience with CI/CD