Remote Senior Systems Engineer: Cloud & Production Support

Syms Strategic Group, LLC (SSG); Tampa (FL); Remoto; USD 85.000 - 117.000; Tempo pieno

Descrizione del lavoro

Syms Strategic Group (SSG) is seeking a Senior Systems Engineer (Production Support) to manage and optimize large-scale cloud production environments. The role is remote within the United States and supports Veterans Affairs (VA) initiatives. Applicants should have 8+ years in systems engineering, strong AWS/Azure experience, and a Public Trust (MBI) clearance.

The position is full-time with 100% U.S.-based remote work. Candidates must be US citizens and able to obtain the required clearance.

Competenze

• Experience with AWS and/or Azure Cloud services and related tooling.
• Experience maintaining large-scale production systems.
• Strong Linux/Windows operations and system administration.
• Scripting for automation and configuration management.
• Experience with automation tools and IaC.
• Monitoring and logging using modern tools.
• Knowledge of CI/CD pipelines and version control workflows.
• Ability to troubleshoot and resolve complex production issues.

Mansioni

• Provide day-to-day operational support for cloud-based production systems.
• Develop solutions to routine technical problems within a defined scope.
• Follow standard procedures to analyze data and situations.
• Detect and resolve system outages and document recovery steps.
• Log problems accurately and update discrepancy reporting tools.
• Interact with customers in day-to-day activities and provide status updates.
• Assist with on-call production support and escalation when needed.
• Maintain and document system configurations and procedures.

Conoscenze

Cloud experience

Linux/Unix

Windows

Scripting (Python/Bash/PowerShell)

Automation tools (Ansible/Puppet/Chef)

IaC (CloudFormation)

Monitoring (CloudWatch/Dynatrace)

Networking basics

Security/compliance awareness

Communication & cross-functional work

Formazione

Bachelor's degree in CS/IT/Systems Engineering

Strumenti

AWS

Azure

Git

GitHub Actions

CodeBuild

CodeDeploy

Descrizione del lavoro

Syms Strategic Group (SSG) is seeking a Senior Systems Engineer (Production Support) to manage and optimize large-scale cloud production environments. The role is remote within the United States and supports Veterans Affairs (VA) initiatives. Applicants should have 8+ years in systems engineering, strong AWS/Azure experience, and a Public Trust (MBI) clearance.

The position is full-time with 100% U.S.-based remote work. Candidates must be US citizens and able to obtain the required clearance.