Remote Senior Systems Engineer - Production Support

Syms Strategic Group, LLC (SSG); Columbia (MD); Remote; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group (SSG) is seeking a Senior Systems Engineer (Production Support) to join a remote-based team supporting VA applications. The role emphasizes cloud, on-call support, and security compliance within a 100% U.S. remote setting.

Required 8+ years in systems engineering, strong AWS/Azure, Linux/Windows, scripting, and CI/CD skills. A BA/BS in CS/IT/SE is expected with Public Trust (MBI) eligibility.

Qualifications

• 8+ years of experience in systems engineering or related field, production environments.
• Experience with AWS/Azure cloud platforms and large-scale production systems.
• Strong Linux/Unix and Windows administration skills.
• Proficient scripting in Python, Bash or PowerShell for automation.

Responsibilities

• Provide day-to-day operational support of cloud systems and applications.
• Develop solutions for routine technical problems of limited scope.
• Document issues and report outages with rapid remediation.
• Coordinate with customers and cross-functional teams on incidents and improvements.
• Maintain system assets, security controls, and compliance with VA standards.

Skills

AWS Cloud

Azure Cloud

Linux/Unix

Windows

Python

Bash

PowerShell

Ansible

Puppet

CI/CD

Git

GitHub Actions

CodeBuild

CodeDeploy

CloudFormation

Monitoring

Networking

SQL

Oracle

Education

Bachelor's degree in CS/IT/SE

Tools

Git

GitHub Actions

CodeBuild

CodeDeploy

CloudFormation

Job description

Syms Strategic Group (SSG) is seeking a Senior Systems Engineer (Production Support) to join a remote-based team supporting VA applications. The role emphasizes cloud, on-call support, and security compliance within a 100% U.S. remote setting.

Required 8+ years in systems engineering, strong AWS/Azure, Linux/Windows, scripting, and CI/CD skills. A BA/BS in CS/IT/SE is expected with Public Trust (MBI) eligibility.