Senior Cloud Systems Engineer - Remote Production Support

Syms Strategic Group, LLC; Wichita (KS); Remote; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group (SSG) is seeking a Senior Systems Engineer (Production Support) for remote work supporting Veterans Affairs. The role emphasizes production system reliability, cloud proficiency (AWS/Azure), and strong collaboration with cross-functional teams.

You will handle incident response, automation, IaC, and system optimization while maintaining security and compliance with VA standards. Required: 8+ years in production systems and 3+ years SQL monitoring.

Qualifications

• 8+ years in systems engineering or related field, production environments.
• 3+ years of experience with SQL queries and monitoring.
• Bachelor’s degree in Computer Science, IT, or Systems Engineering.

Responsibilities

• Provide day-to-day operational support for cloud-based applications.
• Develop solutions for routine technical problems.
• Document problems and resolutions clearly in logs.
• Coordinate with customers and stakeholders on production issues.
• Maintain and install computing infrastructure.
• Ensure VA security policies and standards are followed.

Skills

AWS/Azure Cloud

Production systems

Linux/Windows

System administration

Python/Bash/PowerShell

Automation tools

IaC (CloudFormation)

Monitoring tools

Troubleshooting

Networking & VPN

Security & compliance

Database skills (RDS SQL Server,Oracle

CI/CD pipelines

Git & CI/CD tools

Analytics & problem solving

cross-functional collaboration

Documentation

multi-project management

collaboration with dev/ops/security

Education

Bachelor's degree in CS/IT/Systems Engineering

Tools

AWS

Azure

Git

GitHub Actions

AWS CodeBuild/CodeDeploy

CloudFormation

Dynatrace

ScienceLogic

RDS SQL Server

Oracle RDBMS/RDS

Job description

Syms Strategic Group (SSG) is seeking a Senior Systems Engineer (Production Support) for remote work supporting Veterans Affairs. The role emphasizes production system reliability, cloud proficiency (AWS/Azure), and strong collaboration with cross-functional teams.

You will handle incident response, automation, IaC, and system optimization while maintaining security and compliance with VA standards. Required: 8+ years in production systems and 3+ years SQL monitoring.