Senior Production Systems Engineer — Remote CloudOps

Syms Strategic Group, LLC; Newport News (VA); Remote; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group, LLC is seeking a Senior Systems Engineer (Production Support) for a 100% remote role supporting Veterans Affairs (VA). This position requires 8+ years in production systems, Public Trust (MBI) eligibility, and strong cloud, OS, scripting, and automation skills.

You will manage, monitor, and optimize complex environments to ensure reliability and security. The role demands close collaboration with cross-functional teams, on-call readiness, and adherence to VA standards.

Qualifications

• 8+ years of systems engineering experience in production environments.
• Experience with AWS and/or Azure cloud services and monitoring tools.
• Proficiency in Linux/Unix and Windows operating systems.
• Scripting for automation (Python, Bash, PowerShell).
• Knowledge of IaC tools and CI/CD pipelines; Git/GitHub Actions experience.

Responsibilities

• Provide high-level operational support for complex cloud systems.
• Diagnose outages, document issues, and implement recovery workarounds.
• Collaborate with customers and cross-functional teams on incident resolution.
• Maintain system documentation, inventory, and security compliance.
• Participate in on-call production system support and continuous improvement.

Skills

Strong communication

Problem solving

Team collaboration

Attention to detail

On-call readiness

Education

Bachelor’s degree in Computer Science/IT/Engineering

Tools

AWS

Azure

Linux/Unix

Windows

Python

Bash/PowerShell

Ansible/Puppet/Chef

CloudFormation

Git/GitHub Actions

CodeBuild/CodeDeploy

DynaTrace/ScienceLogic/CloudWatch

RDS SQL Server/Oracle RDS

Job description

Syms Strategic Group, LLC is seeking a Senior Systems Engineer (Production Support) for a 100% remote role supporting Veterans Affairs (VA). This position requires 8+ years in production systems, Public Trust (MBI) eligibility, and strong cloud, OS, scripting, and automation skills.

You will manage, monitor, and optimize complex environments to ensure reliability and security. The role demands close collaboration with cross-functional teams, on-call readiness, and adherence to VA standards.