Remote Senior Strategic Client Programs Lead

Lyric; Trenton (NJ); Remote; USD 125,000 - 188,000; Full time

Job summary

Lyric, a leader in healthcare decision intelligence, seeks a Strategic Client Programs Lead to align client goals with cross‑functional execution across Client Success, Product, Clinical, Analytics, and Technology teams. You will manage governance, risk, and reporting to ensure commitments are met and maximize value realization for strategic clients.

The role emphasizes coordinating readiness, prioritization, and escalations, with a focus on optimizing adoption and delivering measurable outcomes

Qualifications

• Minimum seven years of experience in program management, client success, professional services, PMO, consulting, or a related field.
• Experience managing detailed plans and reporting for large, cross-functional, client-facing initiatives.
• Experience working with executive stakeholders and client leadership teams.
• Demonstrated ability to lead through influence and establish accountability without direct reporting authority.
• Experience connecting implementation, ongoing operations, adoption.

Responsibilities

• Develop and maintain an integrated program plan covering strategic initiatives, active implementations, operational priorities, milestones, deliverables, owners, and dependencies.
• Translate client objectives into coordinated work across responsible teams.
• Track progress against plans, follow up with owners, and escalate where attention or decisions are needed.
• Coordinate planning across workstreams, including sequencing, capacity constraints, and impacts on other initiatives.
• Maintain the overall program view and the detailed information needed to support execution and escalation.
• Coordinate governance discussions, agendas, materials, and decisions across teams.

Skills

Program management

Client success

PMO

Consulting

Cross-functional coordination

Executive stakeholder management

Delivery tracking

Job description

Lyric, a leader in healthcare decision intelligence, seeks a Strategic Client Programs Lead to align client goals with cross‑functional execution across Client Success, Product, Clinical, Analytics, and Technology teams. You will manage governance, risk, and reporting to ensure commitments are met and maximize value realization for strategic clients.

The role emphasizes coordinating readiness, prioritization, and escalations, with a focus on optimizing adoption and delivering measurable outcomes