Remote Senior Solutions Configuration Analyst

Signature Performance; Boston (MA); Remote; USD 100,000 - 150,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Disability Insurance

Paid Vacation

Paid Sick Leave

Paid Holidays

Tuition Assistance

401(k) Employer Match

Job summary

Signature Performance is seeking a Solutions Configuration Analyst III to support no-code/low-code platforms, workflow automation, and AI-enabled solutions, translating business needs into configured workflows and delivery tasks.

This role collaborates across business, technical, operational, and stakeholder teams to ensure solutions align with business objectives, user needs, compliance expectations, and operational readiness.

Qualifications

• Over 4+ years of relevant experience conducting analysis of IT business and information environments, activities, processes, and events.
• Understanding of IT system/software lifecycle.
• Exceptional written and oral communication skills, with focus on communicating technical concepts with a mixture of business, functional, application development engineering and security team members.
• Experience with data management (collection, storage and use).
• Ability to assemble independently a variety of Excel tables, PowerPoint slides, and Word documentation with limited time for client consumption.
• Experience with machine learning and AI.
• Ability to articulate complex concepts succinctly and quickly in an easy-to-digest way.
• Well versed in life cycle and project management methodologies.
• Experience with data modeling & data mining tools.

Responsibilities

• Keep abreast of current developments in Health Care IT, software development and release and industry best practices.
• Identify, research, and resolve problems across business, usability, process, technical, and service areas.
• Gather requirements, create associated documentation, work with developers to estimate and build solutions, and evaluate results.
• Configure no-code software platforms.
• Extract data from disparate systems into meaningful business intelligence to improve processes, procedures and products.
• Partner with clients and other service areas and vendors to ensure optimum delivery of solutions.
• Ensure solution milestones are accomplished on time.
• Participate in initiative documentation and risk management.
• Apply expert knowledge to prepare briefing materials to executive leadership and high-profile clients.

Skills

Solutions Configuration Analysis

No-code Platforms

Low-code Platforms

Workflow Automation

AI Awareness

Requirements Gathering

Documentation

Stakeholder Management

Data Extraction

Job description

Signature Performance is seeking a Solutions Configuration Analyst III to support no-code/low-code platforms, workflow automation, and AI-enabled solutions, translating business needs into configured workflows and delivery tasks.

This role collaborates across business, technical, operational, and stakeholder teams to ensure solutions align with business objectives, user needs, compliance expectations, and operational readiness.