Remote Senior SaaS Implementation Consultant

Remote; San Francisco (CA); Remote; USD 120,000 - 170,000; Full time

Benefits offered by this job

Monthly lifestyle subsidy

WFH set-up allowance

Learning & development allowance

Job summary

UpGuard is launching a new Professional Services function. This is Day 1, foundational—lead complex enterprise deployments and help write the SOPs that will scale a global team. You will partner with leadership to design repeatable methodologies and ensure successful outcomes.

You will translate client needs into technical specs, manage scope, and work with Sales and Product to improve the roadmap. This is a fully remote role with strong growth potential.

Qualifications

• 5+ years in a B2B SaaS implementation, solutions architecture, or professional services role.
• Experience consulting with large-scale organizations (5,000+ employees) is required.
• GRC knowledge is highly desirable.

Responsibilities

• Foundational Practice Building: design and document repeatable methods, plans, and SOPs.
• Enterprise Delivery & Scope Management: own deployments end-to-end and manage scope.
• Technical Integration & Platform Expertise: develop deep knowledge of UpGuard capabilities and integrations.
• Process Re-engineering & Translation: turn client needs into actionable specs and redesign workflows.
• Stakeholder & Cross-Functional Leadership: build trust with IT, SecOps, and executives.

Skills

SaaS implementation

PSA tools

Executive stakeholder mgmt

GRC knowledge

Solutions architecture

Process re-engineering

Tools

Rocketlane

Certinia

Productive

Job description

UpGuard is launching a new Professional Services function. This is Day 1, foundational—lead complex enterprise deployments and help write the SOPs that will scale a global team. You will partner with leadership to design repeatable methodologies and ensure successful outcomes.

You will translate client needs into technical specs, manage scope, and work with Sales and Product to improve the roadmap. This is a fully remote role with strong growth potential.