Global Solutions Engineering Leader (Remote)
UpGuard
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Benefits offered by this job
Job summary
UpGuard is seeking a Director of Global Solutions Engineering to lead the technical engine behind our revenue organization. You will manage a global, two‑part function: Sales Engineers driving pre‑sales technical wins and Solutions Consultants serving as the technical escalation path for post‑sales teams.
The role reports to the CRO and requires comfort in strategy discussions with executives, deep technical dives with engineers, and hands‑on leadership on customer calls.
Qualifications
- Track record of building and leading a world‑class Solutions/Sales Engineering team
- Experience selling a technically complex product to technical buyers and evaluators
- Proven manager of managers leading distributed/global teams across time zones
- Ownership of the technical experience across the customer journey
- Hands‑on disposition; able to lead a high‑stakes customer call yourself
- Experience building or scaling RFP/security assessment functions and improving win rates
- Experience technically enabling channel/partner ecosystems
- Strong partnership with Sales, CS, Product, and Enablement
- Excellent executive communication with both C‑level buyers and engineers
- Comfort operating in a fast‑paced, remote‑first environment
Responsibilities
- Lead a global, multi‑layered team of Sales Engineers and Solutions Consultants across regions; hire, coach, and retain top technical talent.
- Own the technical win in pre‑sales; drive pipeline via demos, PoCs, technical discovery, and value engineering.
- Own the post‑sales technical escalation path; lead Solutions Consultants for cross‑sell and technical support.
- Be hands‑on when needed; lead high‑stakes customer calls to set technical standards.
- Elevate RFPs and security assessments; build scalable, reusable content to raise win rates.
- Enable and scale the channel; train, certify, and support partners to implement the product.
- Collaborate with Enablement to design training, certification, and competitive playbooks.
- Voice of the customer to Product; feed field/technical feedback to roadmaps.
- Operate as a revenue leader; contribute to forecasting, capacity planning, and GTM strategy.
Skills
Job description
UpGuard is seeking a Director of Global Solutions Engineering to lead the technical engine behind our revenue organization. You will manage a global, two‑part function: Sales Engineers driving pre‑sales technical wins and Solutions Consultants serving as the technical escalation path for post‑sales teams.
The role reports to the CRO and requires comfort in strategy discussions with executives, deep technical dives with engineers, and hands‑on leadership on customer calls.
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