Remote Senior Quality Control Coordinator

Cardinal Health; Topeka (KS); Remote; USD 32,000 - 40,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

401k savings plan

HSA

FSAs

Disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health Sonexus Access and Patient Support seeks a Performance Monitoring specialist for remote, full-time work. The role focuses on quality systems, investigations, CAPA, and process improvement to ensure exceptional customer service and contract performance.

Applicants should have a HS diploma or equivalent, 3+ years in a related field, and preference for call monitoring and case audit experience. The position offers 40 hours/week with CST schedule flexibility.

Qualifications

• Call monitoring experience preferred.
• Case audit experience preferred.
• 3+ years experience in related field, preferred.

Responsibilities

• Demonstrates knowledge of quality systems and approaches.
• Demonstrates an understanding of the relevant regulations, standards, and operating procedures.
• Demonstrates ability to perform investigations / root cause analysis and develop corrective actions.
• Demonstrates an understanding of the requirements and has the ability to perform gap assessments to those requirements.
• Demonstrates an understanding of quality concepts such as cost of quality, analytical metrics and / or statistics, trending, quality planning, validation, CAPA and problem solving.
• Works cross‑functionally and has the ability to interpret the requirements as well as educate and influence others on those requirements.

Skills

Call Monitoring

Case Audit

Education

HS Diploma/GED or technical certification

Job description

Cardinal Health Sonexus Access and Patient Support seeks a Performance Monitoring specialist for remote, full-time work. The role focuses on quality systems, investigations, CAPA, and process improvement to ensure exceptional customer service and contract performance.

Applicants should have a HS diploma or equivalent, 3+ years in a related field, and preference for call monitoring and case audit experience. The position offers 40 hours/week with CST schedule flexibility.