Remote Senior Project & Program Manager - Health Surveys

CVS Health; Texas; Remote; USD 75,000 - 166,000; Full time

Benefits offered by this job

Comprehensive benefits

Bonus program

Equity awards

Job summary

CVS Health is seeking a Senior Manager - Project Program Management to lead enterprise-wide survey initiatives, including CAHPS, HOS and HOS-M, from planning through completion. You will interpret healthcare regulatory requirements, manage budgets and vendor contracts, coordinate multi-stakeholder workstreams, and drive governance and risk management to improve member experience.

The role requires strong leadership, analytical thinking, and the ability to navigate complex environments within a

Qualifications

• 7+ years of project management experience leading large-scale initiatives.
• Experience leading cross-functional projects with multiple workstreams and dependencies.
• Strong governance, risk management and executive-level communication skills.
• Ability to work independently in a fast-paced, evolving environment.

Responsibilities

• Lead planning, execution, and closeout of enterprise-wide survey initiatives (CAHPS, HOS, HOS-M).
• Interpret and operationalize NCQA, CMS, and regulatory survey requirements across plans and markets.
• Coordinate survey data collection, fielding, reporting, and documentation with vendors and internal teams.
• Oversee budgets, forecast annual costs, and manage vendor contracts and performance.

Skills

Project management leadership

Cross-functional coordination

Regulatory compliance knowledge

Vendor management

Education

Bachelor's degree in Business Administration, Healthcare Administration, or related field

Job description

CVS Health is seeking a Senior Manager - Project Program Management to lead enterprise-wide survey initiatives, including CAHPS, HOS and HOS-M, from planning through completion. You will interpret healthcare regulatory requirements, manage budgets and vendor contracts, coordinate multi-stakeholder workstreams, and drive governance and risk management to improve member experience.

The role requires strong leadership, analytical thinking, and the ability to navigate complex environments within a