Remote Senior Program Manager — Enterprise SaaS & Governance

PERSUIT

New York (NY)

Remote

USD 143,000 - 150,000

Full time

4 days ago
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Benefits offered by this job

Health Care Plan
Retirement Plan
Paid Time Off
Family Leave
Training & Development
Wellness Resources

Job summary

PERSUIT is seeking a Senior Program Manager to own the end-to-end delivery of 2–4 concurrent strategic programs for Fortune 100 and Fortune 500 clients. You will be the single point of accountability for scope, schedule, governance, and risk, ensuring on-time, on-budget delivery.

This player-coach role will also raise the standard of program management by coaching Onboarding Managers and building scalable playbooks for governance, risk, and reporting.

Qualifications

  • 8+ years of client-facing program or project management in enterprise SaaS.
  • Experience building or improving program management processes.
  • Experience working to Statements of Work with clear scope with clients.
  • Experience running committee governance with Fortune 500 or equivalent.
  • Ability to align stakeholders and manage expectations.

Responsibilities

  • Lead end-to-end delivery of 2–4 concurrent strategic programs fromSales handover to go-live and transition to Customer Success.
  • Run steering committees and executive reporting with clear decision logs.
  • Anticipate risks and dependencies, maintain logs, and escalate early.
  • Lead requirements gathering with Solutions Architects and engineers; oversee integrations.
  • Define go-live criteria, UAT standards, and manage cutover for confident launches.
  • Manage change control against the SOW and draft new work scoping.
  • Drive client adoption and measurable value across programs.

Skills

Client-facing PM
Enterprise SaaS
Stakeholder management
Communications

Education

PMP / PgMP / PRINCE2

Tools

Program management software
AI tools

Job description

PERSUIT is seeking a Senior Program Manager to own the end-to-end delivery of 2–4 concurrent strategic programs for Fortune 100 and Fortune 500 clients. You will be the single point of accountability for scope, schedule, governance, and risk, ensuring on-time, on-budget delivery.

This player-coach role will also raise the standard of program management by coaching Onboarding Managers and building scalable playbooks for governance, risk, and reporting.

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