Remote Senior PBM Client Strategist

ISHE; Boise (ID); Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health, Dental, and Vision insurance

PTO 20 days

Parental leave 4 weeks

9 holidays

401K match up to 5%

Adoption assistance

Flexible Spending Account

Educational & Professional Memberships

Referral bonus up to $750

Job summary

Navitus Health Solutions seeks a Sr. Client Services Executive I to lead strategic account management for national pharmacy benefit management clients. You will develop long-term account plans, identify upsell opportunities, and work with cross-functional teams to ensure client satisfaction and retention.

This role requires strong communication, negotiation, and presentation skills, as well as the ability to travel to client sites and corporate headquarters to support business objectives.

Qualifications

• Bachelor's degree in business, marketing, or related area preferred.
• Excellent verbal and written communication, presentation and negotiation skills required.
• Willingness to travel as needed to meet goals.

Responsibilities

• Support/back up the CSE, Senior CSC and CSC responsibilities.
• Create and present data for Strategic Business Plans, VALUE Summaries, and Performance Standard reports.
• Investigate/follow-up if Performance Guarantees are not met and present those results to their assigned clients.
• Conduct Client training (Client Portal Site, Navi-Claim, etc.).
• Assist with escalated member/Client issues requests.
• Identify and present Client opportunities to improve costs, service and health.
• Contract maintenance and performance.
• Travel to Client sites.
• Provide mentoring to the coordinator levels and CSEs.

Skills

Verbal communication

Written communication

Presentation skills

Negotiation skills

Travel flexibility

Independent work

Team oriented

PC skills

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Navitus Health Solutions seeks a Sr. Client Services Executive I to lead strategic account management for national pharmacy benefit management clients. You will develop long-term account plans, identify upsell opportunities, and work with cross-functional teams to ensure client satisfaction and retention.

This role requires strong communication, negotiation, and presentation skills, as well as the ability to travel to client sites and corporate headquarters to support business objectives.