Remote Senior Client Strategy Executive – Healthcare PBM

Navitus; Little Rock (AR); Remote; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Paid time off and holidays

401(k) match

Job summary

Navitus Health Solutions is seeking a Sr. Client Services Executive I to manage national accounts and develop long-term strategies for large healthcare clients. You will identify upsell opportunities, ensure client retention, and communicate effectively across multiple organizational levels.

The role requires 7+ years of client-facing experience in healthcare, willingness to travel to HQ and client sites, and strong leadership for cross-functional projects.

Qualifications

• Bachelor's degree in business, marketing, or related area preferred.
• Excellent verbal and written communication, presentation and negotiation skills.
• Ability to travel to client sites and corporate HQ as needed.
• Experience interfacing with large, complex clients in healthcare or PBM is a plus.

Responsibilities

• Support/back up CSE, Senior CSC and CSC responsibilities.
• Create and present data for Strategic Business Plans, VALUE Summaries, and Performance Standard reports.
• Investigate/follow-up if Performance Guarantees are not met and present results to clients.
• Conduct Client training on Client Portal Site, Navi-Claim, etc.
• Assist with escalated member/Client issues/requests.
• Identify and present Client opportunities to improve costs, service, and health.
• Travel to Client sites and provide mentoring to coordinators and CSEs.

Skills

Verbal communication

Written communication

Presentation skills

Negotiation skills

Project coordination

PC skills

Education

Bachelor's degree in business/marketing or related area

Tools

Microsoft Office

Email

Internet

Job description

Navitus Health Solutions is seeking a Sr. Client Services Executive I to manage national accounts and develop long-term strategies for large healthcare clients. You will identify upsell opportunities, ensure client retention, and communicate effectively across multiple organizational levels.

The role requires 7+ years of client-facing experience in healthcare, willingness to travel to HQ and client sites, and strong leadership for cross-functional projects.