Remote Senior Payroll Tax SME — Complex Notices

Intuit, Inc.; Seattle (WA); Remote; USD 45,000 - 63,000; Part time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. is seeking a Senior Staff Payroll Tax Processor to lead complex payroll tax defect resolution across notices, amendments, and corrections. This role focuses on solving hard tax problems and building team capability while mentoring newer staff.

The position is hourly, non-exempt, with a minimum of 20 hours per week and potential to flex to 40 hours weekly; overtime eligibility applies as needed. This role emphasizes process improvement and customer outcomes.

Qualifications

• 4+ years of payroll tax experience focused on tax defect resolution for notices, amended returns, and payroll correction across multiple states.
• Expert knowledge of State and Federal payroll tax notice types; able to draft penalty abatement requests and agency responses with supporting documentation.
• Experience preparing amended Federal (Form 941-X, W-2c) and State payroll tax returns across multiple states, including complex local requirements.
• Deep knowledge of federal payroll tax law: FICA, FUTA, FITW, and related schedules; penalties and interest structures.
• Multi-state payroll tax expertise: reciprocal agreements, resident/nonresident taxation, SUI, and local compliance across jurisdictions.
• Experience leading, mentoring, or SME work; coaching junior staff on complex resolution scenarios.
• Experience with payroll tax payment and filing regulations across US jurisdictions; advanced Excel for reconciliation and audit trails.

Responsibilities

• Resolve the most complex State and Federal payroll tax notices in the team’s queue, owning the full case lifecycle from intake to closure.
• Prepare and file amended Federal and State payroll tax returns across 10+ states end-to-end, including reconciliation and SSA/W-2c work.
• Diagnose and resolve payroll tax errors across pay periods or jurisdictions; trace to original payroll run and drive correction workflow.
• Maintain high productivity with accurate Corrections, Amendments, and Notice resolutions.
• Monitor WIP daily; address aging cases, blockers, and Known Issues with root-cause analysis.
• Coach Senior Payroll Tax Processors and share knowledge to build team capability; conduct quarterly SBIC sessions.
• Contribute to team huddles, QA sessions, and process improvements; author SOPs and KB articles.
• Identify trends and emerging compliance issues; communicate findings with recommended resolutions to stakeholders.
• Support cross-functional collaboration with Corrections, Amendments, Pay & File, and Tax Notice teams.

Skills

Payroll tax

Lead / SME

Coaching

Excel

Written communication

Cross-functional collaboration

Education

Bachelor's or Associate degree in Accounting/Finance/Business

CPP preferred; EA differentiator

Tools

Microsoft Excel

Job description

Intuit, Inc. is seeking a Senior Staff Payroll Tax Processor to lead complex payroll tax defect resolution across notices, amendments, and corrections. This role focuses on solving hard tax problems and building team capability while mentoring newer staff.

The position is hourly, non-exempt, with a minimum of 20 hours per week and potential to flex to 40 hours weekly; overtime eligibility applies as needed. This role emphasizes process improvement and customer outcomes.