Remote Senior Partner Success Manager — Higher Education

Clasp; United States; A distancia; USD 95.000 - 125.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits (medical, dental, &amp

401k + match

Flexible PTO policy

Growth opportunities

Descripción de la vacante

Clasp is seeking a Senior Partner Success Manager to own the full lifecycle of university partner relationships—from onboarding to renewal and growth—and to deliver clear, credible reads on program performance that help partners hit enrollment and retention goals.

You’ll build AI-powered dashboards and reports that reveal ROI, advocate for partner-driven product needs, and collaborate across teams to keep programs running smoothly in a remote-first, travel-friendly environment.

Formación

• Subject-matter expertise in higher education enrollment management and financial aid operations.
• Proven experience owning an external B2B partner relationship end to end.
• Comfort using AI tools to build client-facing dashboards and analyses.
• Executive-level communication skills with senior stakeholders.
• Consultative mindset, asking why and building trust.
• Ability to navigate internal systems and coordinate onboarding/implementation.
• Nice to have: experience in education fintech or loan services.

Responsabilidades

• Own a portfolio of university partner relationships end to end, from onboarding to renewal.
• Run regular business reviews with partner stakeholders and maintain program clarity.
• Build AI-powered dashboards and reporting artifacts showing ROI and outcomes.
• Advocate for partner-driven product needs and resolve program breakages.
• Serve as a trusted advisor to CFOs, VPs of Enrollment, and financial aid leaders.
• Develop perspectives on macro higher education pressures and bring them to partner conversations.
• Coordinate with onboarding/implementation teams to keep programs running smoothly.

Conocimientos

Higher education expertise

Enrollment management

Financial aid operations

Executive-level communication

Consultative mindset

AI tool proficiency

Cross-functional collaboration

Herramientas

CRM systems

Data dashboards

BI tools

Descripción del empleo

Clasp is seeking a Senior Partner Success Manager to own the full lifecycle of university partner relationships—from onboarding to renewal and growth—and to deliver clear, credible reads on program performance that help partners hit enrollment and retention goals.

You’ll build AI-powered dashboards and reports that reveal ROI, advocate for partner-driven product needs, and collaborate across teams to keep programs running smoothly in a remote-first, travel-friendly environment.