Senior Partner Growth & Success Manager (Remote)

Via Transportation, Inc.; Detroit (MI); Hybrid; USD 145,000 - 165,000; Full time

Benefits offered by this job

Health coverage

401(k) with company match

Parental leave

Wellness perks

PTO 20 days

Job summary

Via Transportation, Inc. seeks a Senior Partner Success Manager to be the face and voice for our partners, building durable relationships and turning them into long-term revenue opportunities.

You will serve as a trusted advisor on operational, go-to-market, and product issues, while advocating for new capabilities to expand service size and scope. This remote-first role supports the Central US market, with travel to partner sites across the country.

Qualifications

• 6+ years of relevant work experience with clients.
• Strong relationship-building and crisis management skills.
• Data savvy with ability to derive actionable insights from datasets.
• Reliable self-starter with a growth mindset.
• Thrives in fast-paced environments and cross-functional teams.

Responsibilities

• Own the success of partner transportation services within your portfolio.
• Drive revenue growth through renewals, expansions, and upsells.
• Advise partners on operational, go-to-market, and product-related issues.
• Translate partner needs into service improvements using Via's platform.
• Collaborate cross-functionally to champion new products and capabilities.

Skills

Client relations

Relationship builder

Data analysis

Growth mindset

Self-starter

Travel willingness

Job description

Via Transportation, Inc. seeks a Senior Partner Success Manager to be the face and voice for our partners, building durable relationships and turning them into long-term revenue opportunities.

You will serve as a trusted advisor on operational, go-to-market, and product issues, while advocating for new capabilities to expand service size and scope. This remote-first role supports the Central US market, with travel to partner sites across the country.