Senior Partner Success Manager — Remote (East Coast)

Tech Sales Jobs; Miami (FL); Remote; USD 145,000 - 165,000; Full time

Benefits offered by this job

Comprehensive health coverage

401(k) with company match

Parental leave (fully paid)

Paid time off 20 days annually

Wellness benefits

Job summary

Via is seeking a Senior Partner Success Manager for the Eastern US, based in Miami or Atlanta (remote). You will be the face and voice of Via for partners, building durable relationships and guiding operations, go-to-market, and product decisions to expand partner service size and scope.

This US East Coast role emphasizes strategic advisory for partners, advocating internally for product capabilities and driving revenue growth through renewals and expansions.

Qualifications

• 6+ years of relevant work experience, including client facing experience.
• Strong relationship-building and crisis management.
• Data-driven with ability to derive actionable insights from complex data.
• Self-starter with growth mindset and high responsibility.
• Team player and mentor to others on the team.
• Willingness to travel frequently.

Responsibilities

• Develop a vision and strategy for partners and set ambitious goals.
• Build deep, long-term relationships with partners and identify growth opportunities.
• Analyze partner performance data to provide actionable recommendations.
• Negotiate contract renewals and service expansions to grow revenue per partner.

Skills

Client-facing experience

Relationship management

Data analysis

Strategic thinking

Team collaboration

Travel willing

Tools

Tableau

Job description

Via is seeking a Senior Partner Success Manager for the Eastern US, based in Miami or Atlanta (remote). You will be the face and voice of Via for partners, building durable relationships and guiding operations, go-to-market, and product decisions to expand partner service size and scope.

This US East Coast role emphasizes strategic advisory for partners, advocating internally for product capabilities and driving revenue growth through renewals and expansions.