Remote Senior Field Property Adjuster - High-Value Claims

The Hanover Insurance Group; Atlanta (GA); Remote; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401K with company match

PTO

Tuition reimbursement

Company paid holidays

Flexible work arrangements

Job summary

The Hanover Insurance Group is seeking a Senior Field Property Adjuster to cover the Atlanta, Georgia territory in a remote, full-time exempt role with field investigations. You will independently manage moderate to high-value field property claims, lead investigations, assess coverage, and coordinate with legal, underwriting, vendors, and agents.

Travel on short notice, mentor junior adjusters, and ensure regulatory compliance while delivering empathetic, clear communication to claimants.

Qualifications

• Bachelor's degree or equivalent experience with claim handling.
• Typically requires 5-10 years of adjusting experience.
• Strong knowledge of local geography, regulations, and public safety agencies, and the ability to build rapport with insureds.

Responsibilities

• Independently manage field property claims, including CAT and outside field investigations.
• Lead investigations, assess coverage, and issue documentation including reservation of rights and coverage letters.
• Set reserves, authorize payments, and make financial decisions within authority.
• Coordinate with internal and external stakeholders including legal, underwriting, vendors, and agents.
• Mentor junior adjusters and support training initiatives.
• Deliver empathetic, clear communication to claimants and stakeholders.
• May represent the company in mediations, arbitrations, and trials.

Skills

Negotiation

Investigation

Regulatory knowledge

Communication

Travel readiness

Education

Bachelor's degree

Tools

Microsoft Office Suite

Claims systems

Job description

The Hanover Insurance Group is seeking a Senior Field Property Adjuster to cover the Atlanta, Georgia territory in a remote, full-time exempt role with field investigations. You will independently manage moderate to high-value field property claims, lead investigations, assess coverage, and coordinate with legal, underwriting, vendors, and agents.

Travel on short notice, mentor junior adjusters, and ensure regulatory compliance while delivering empathetic, clear communication to claimants.