Remote Senior Engagement Manager - DevOps & Cloud Solutions

GitLab; United States; Remote; USD 150,000 - 210,000; Full time

Benefits offered by this job

Fully remote environment

Flexible PTO

Comprehensive benefits

Job summary

GitLab is seeking a senior professional services leader to design, position, and close outcome-oriented engagements for our clients. You will operate at the intersection of technical solutioning and customer requirements, building trusted advisor relationships with technical leaders and partners.

In this role, you will conduct discovery to map current-state capabilities to desired outcomes, develop tailored SOWs and staffing plans, and manage escalations to ensure rapid resolution in a fully

Qualifications

• Proven track record structuring and selling professional services engagements.
• Solid understanding of SDLC, DevOps, and cloud transformation.
• Strong communication and interpersonal skills with executive presence.

Responsibilities

• Conduct discovery sessions to understand current-state capabilities and desired outcomes.
• Develop custom-scoped SOWs and staffing plans for complex implementations.
• Manage project- and account-level escalations to ensure rapid resolution.

Skills

Sales leadership

SDLC

Executive communication

Job description

GitLab is seeking a senior professional services leader to design, position, and close outcome-oriented engagements for our clients. You will operate at the intersection of technical solutioning and customer requirements, building trusted advisor relationships with technical leaders and partners.

In this role, you will conduct discovery to map current-state capabilities to desired outcomes, develop tailored SOWs and staffing plans, and manage escalations to ensure rapid resolution in a fully