Senior Professional Services Engineer (Fully Remote)

GitLab; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

GitLab is seeking a Professional Services Engineer in the United States to deliver installation, migration, and advisory services enabling customers to adopt GitLab. You will plan deployments from single-node to reference architectures using Infrastructure as Code (IaC) and act as a trusted technical advisor to ensure successful outcomes.

In this fully remote role, you will lead migrations to GitLab SaaS or self-managed deployments, manage multiple customer engagements, and mentor other

Qualifications

• Experience with infrastructure as code tools like Terraform and Ansible.
• Professional exposure to cloud providers such as AWS, GCP, or Azure.
• Strong communication skills and ability to work remotely in a fully remote environment.

Responsibilities

• Deliver installation, migration, training, and advisory services to help customers adopt GitLab.
• Plan and execute deployments ranging from single-node to large reference architectures using IaC.
• Serve as a trusted technical advisor and drive customer success.
• Lead migrations from other systems to GitLab SaaS or self-managed deployments.
• Manage multiple customer engagements and mentor other Professional Services Engineers.
• Partner with product and engineering teams to share feedback and improve GitLab.

Skills

Communication skills

Remote work

Tools

Terraform

Ansible

Job description

• Deliver installation, migration, training, and advisory services to help customers adopt GitLab.
• Plan and execute deployments ranging from single-node to large reference architectures using IaC.
• Serve as a trusted technical advisor and drive customer success.

What You’ll Do:

• Lead migrations from other systems to GitLab SaaS or self-managed deployments.
• Manage multiple customer engagements and mentor other Professional Services Engineers.
• Partner with product and engineering teams to share feedback and improve GitLab.

What You’ll Bring:

• Experience with infrastructure as code tools like Terraform and Ansible.
• Professional exposure to cloud providers such as AWS, GCP, or Azure.
• Strong communication skills and ability to work remotely in a fully remote environment.

GitLab

GitLab is a DevSecOps platform that increases developer productivity and helps organizations ship secure software faster. With over 50 million users and half of the Fortune 100 as customers, GitLab maintains a high-performance, remote culture built on values and continuous learning.