Remote Senior ECH Field Engineer — Cloud & Onsite

Motorola Solutions; Maryland City (MD); Remote; USD 90,000 - 100,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous PTO

Employee Stock Purchase Plan

Paid Parental & Family Leave

Job summary

Motorola Solutions is seeking an Emergency Call Handling (ECH) Field Engineer to implement and support on-premise and cloud-hosted ECH solutions. You will configure, verify, and test systems, establishing cloud-to-site connectivity and guiding customers through production migrations.

Travel up to 75% across the US and internationally is expected. The role requires 5+ years in engineering/technical environments, strong telephony and cloud skills, and US work authorization.

Qualifications

• 5+ years of experience in an engineering or technical environment.

Responsibilities

• Performs system configuration for ECH solutions, including hybrid cloud and SaaS applications.

Skills

IP deployment

Cloud troubleshooting

SIP interfaces

ACD call routing

Active Directory basics

Independent work

Critical thinking

Public safety software familiarity

Telephony knowledge

Education

Bachelor's degree in Computer Science/Engineering/IT

Tools

VMware ESXi

KVM

RedHat Linux

Windows Server

Cisco IOS

Fortinet FortiGate

Job description

Motorola Solutions is seeking an Emergency Call Handling (ECH) Field Engineer to implement and support on-premise and cloud-hosted ECH solutions. You will configure, verify, and test systems, establishing cloud-to-site connectivity and guiding customers through production migrations.

Travel up to 75% across the US and internationally is expected. The role requires 5+ years in engineering/technical environments, strong telephony and cloud skills, and US work authorization.